FAQ

FOR VIRGIN WEFT HAIR COLLECTION

What type of payment do you accept?

We accept paypal. Which is the fastest, eastiest, qucikest way to pay online. We also accept cash payments if you are local.

What is your return policy?

Human hair is considered a hygienic product. Therefore we do not issue refunds,  or exchanges on any of our hair Items for any reason. ALL SALES ARE FINAL!!  See our return policy for additional information.

 

How long will it take to receive my order?

It will take 2-10 days if you are inside of the United States, and 10-14 days for International orders. You will receive a USPS tracking number a few days after your order has been processed, so you can keep track of your order.

 

 

 

 FOR LACE UNITS

How long does it take for a custom unit?

Custom units generally takes up to six  weeks for processing

 

What is the difference between the French and Swiss Lace?


Over the long run French Lace is more durable than swiss lace.
 

Swiss Lace is a little thinner and less detectable, but rips very easy. We recommend using french Lace for new users.

How long does the system last?

Lifespan of unit depends on ones proper care of unit.. Although it will need minor adjustments from normal wear and tear. 

How long can I wear the unit?

This is up to your discretion. There are so many ways to attach your unit, for example you can use the adhesive method or the elastic band method. Whichever method you choose we highly recommend you care for your hair at least every 1-2 weeks. This will ensure your natural hair/scalp is keep in a healthly state. As well as your unit. 

Can I swim in the unit?

Yes, But we do not recommend it. Because salt water and chlorine water can help shorten the life span of the unit, just as it would damage our natural hair if not cared for immediately. So do so at your own risk. 

Can I wear the unit in a High Ponytail or Up Do ?

Yes, by choosing the full lace unit.

Can I flat iron a curly unit?

Only if its a versitile virgin  unit, that can go from  wavy/curly to straight or straight to wavy/curly. Otherwise if you order a regular human hair wavy/curly unit do not flat iron it, as it will cause damage to the wave/curl pattern.

Which cap style do I choose?

The most common is ear to ear strecth cap, but there are many differrent styles to choose from. With the help of our customer support team we can help you decide.



How is the Unit attached?

This is completely up to you what method you use. However we do have Certified Hair replacement specialists and a qualified trained staff who attaches the hair units on a day to day basis, using different methods. (Call for futher information 908 275-8538)


How do I choose the lace color?


There are many different lace colors to choose from. Follow Guide below.

Transparent Lace-For very light or cream scalp tones, IE. Mariyah Carey, Jessica Simpson, Beyonce & Tyra Banks

Light beige or Beige scalp tones- IE. Christina Millian, Aaliah, Cassie, Mya

Light Brown scalp tones- IE. Kelly Rowland

Brown scalp tones- IE. Jennifer Hudson

 

 

 

 

 

 

 

 

 

 

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